Place your order online and we'll provide instructions for the next steps. You'll need professional ear impressions taken by us or the digital file of them (within in the last year) before your earplugs are made.

You can visit either our Kingswood or Bedminster clinic. To see more details click here!

Yes, we accept digital scans that have been taken in the last year. Anything more, we would recommend you get a fresh set made to avoid size and shape changes.

Standard earplugs are ready to use and designed to fit a broad range of ears. Custom fit products are individually made from impressions of your ears, providing a personalised fit for greater comfort and secure wear.

It depends on where and how you'll use them. We offer solutions for music, swimming, motorcycling, surfing, sleeping, industry, security and shooting. If you're unsure, contact our team and we'll help you choose.

Some custom products may offer separate left and right options, colours, upgrades or accessories. Available choices will be displayed on the individual product page.

Replacement and reorder options may be available for existing customers, depending on the product and whether suitable ear impression information is available. Contact us with your previous order details and we'll advise you on the next step.

Custom products require additional time because they're individually made using your ear impressions. Production times can vary by product, so check the relevant product page or contact us for current lead times. In most cases this is roughly 2-4 weeks.

Yes. We offer hearing protection solutions suitable for professional and workplace environments. Contact us to discuss your requirements and the most appropriate options for your team. Submit a request here!